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Privacy Policy

Sing and Sign Privacy Policy

Sing and Sign Limited are committed to protecting and respecting your privacy and follow strict rules on how data is used and kept to ensure that they meet GDPR regulations and the Data Protection Act.  This policy explains how Sing and Sign Ltd uses and protects the information you give us.

Personal Data (Website)

When you place an order using our online shop we collect information including your name, postal address, email address and a contact phone number to meet our obligation to fulfil the safe delivery of your order (performance of a contract). Similarly, when an individual registers for subscription to our online resources Sing and Sign collects information about their name and email address to facilitate their unique login to the service. Credit and debit card information for purchases are submitted via secure payment site Worldpay and not held by, nor accessible to Sing and Sign Ltd. Sing and Sign Ltd will not release your information to organisations outside Sing and Sign for marketing purposes. The Sing and Sign website is hosted by Memset and their own GDPR privacy policy and links to relevant information can be found here:

Memset Privacy Policy https://www.memset.com/about-us/privacy-policy/
 
Memset Customer Data Protection Addendum
https://www.memset.com/about-us/data-processing-addendum/
 
Memset Terms & Conditions
https://www.memset.com/about-us/terms-conditions/

Personal Data (Franchises)

Sing and Sign is a national franchise. Each franchise is a separate business that is owned and managed by the Franchisee, who is contractually obliged to observe Data Protection Regulations. Franchisees display their own privacy policies at point of booking. Data collected by our Franchisees is stored on a secure online database. Details are available on request. The sharing of data between Sing and Sign Ltd. and our Franchisees is governed by contractual obligations in the franchise agreement. The Sing and Sign franchise network shares information with Sing and Sign Ltd. in order for us to monitor the delivery and quality of classes. Sing and Sign franchises will not release your information to organisations outside Sing and Sign for marketing purposes.

A Franchisee may sell their business to another approved person, who meets the criteria to become a Sing and Sign Franchisee. In such circumstances, the potential new Franchisee will be given access to your personal data to assist in the transfer of the franchise. All new Franchisees are expected to provide an updated privacy notice and review the personal data held and, where relevant, the consents given to ensure continued compliance with data protection law.

Personal Data (Teachers and Franchisees)

If you submit an application to be considered as a Sing and Sign Teacher or Franchisee then we will keep your information securely on file. Your information will only be used to help your application proceed and if successful to facilitate our ongoing professional relationship. Your information will never be shared outside Sing and Sign. 

How long do we keep your data?

Businesses are required to keep records for a minimum of six years from the end of the last company financial year. Sing and Sign Ltd will keep data you submit to this website or via the Franchise Application process for a period of up to seven years.

Your Rights

If you wish to complain, remove consent or delete data please email us at info@singandsign.co.uk. If you would like a copy of the information held about you, please write to Sing and Sign Ltd with ID, to:
Sing and Sign Ltd.

Unit 136

91 Western Road

Brighton BN1 2NW

info@singandsign.co.uk

If you believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Data Breach

All companies and the GDPR acknowledge that data breaches can and do occur. Should your data be unlawfully accessed or the subject of a data breach that may cause you significant harm, we will contact you and the Information Commissioner’s Office within 72 hours.

Changes to this Policy

Sing and Sign keeps their Privacy Policy under regular review and will update this page as required.

May 2018

 


Just a few of the awards and honours Sing and Sign has received

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